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xfinity letter - upgrade modem

Posted by
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Member Since: ‎03-20-2013
Posts: 2
Message 1 of 5 (5,207 Views)

xfinity letter - upgrade modem

Received letter from xfinity about Important Service Announcement regarding upgrade modem with instructions to go to www.comcast.com/deviceupgrade. Suggested link is not working.

Request proper method for accessing upgrade link for requesting new modem.

bobdeane 

4 REPLIES
Posted by
Silver Problem Solver

Member Since: ‎01-11-2010
Posts: 5,628
Message 2 of 5 (5,135 Views)

Re: xfinity letter - upgrade modem

I just tried your link, I am not a Comcast employee, but it worked for me.

Here is the address that came up for me.

http://www.comcast.com/deviceupgrade/?SCRedirect=true

 

Posted by
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 Posting replies is the best way to get involved.
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Member Since: ‎03-20-2013
Posts: 2
Message 3 of 5 (5,118 Views)

Re: xfinity letter - upgrade modem

Thanks commanguy for the added info after "upgrade". It worked very well, so I submitted info for modem upgrade. bobdeane

Posted by
Silver Problem Solver

Member Since: ‎01-11-2010
Posts: 5,628
Message 4 of 5 (5,109 Views)

Re: xfinity letter - upgrade modem

Your welcome.

Posted by
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Member Since: ‎08-29-2014
Posts: 1
Message 5 of 5 (1,393 Views)

Re: xfinity letter - upgrade modem

Received letter from xfinity about Important Service Announcement regarding upgrade modem with instructions to go to www.comcast.com/deviceupgrade. Suggested link is not working.

Request proper method for accessing upgrade link for requesting new modem.

bobdeane