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xfinity letter - upgrade modem

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Message 1 of 5
5,239 Views

Received letter from xfinity about Important Service Announcement regarding upgrade modem with instructions to go to www.comcast.com/deviceupgrade. Suggested link is not working.

Request proper method for accessing upgrade link for requesting new modem.

bobdeane 

4 REPLIES
Posted by
Silver Problem Solver

Message 2 of 5
5,167 Views

I just tried your link, I am not a Comcast employee, but it worked for me.

Here is the address that came up for me.

http://www.comcast.com/deviceupgrade/?SCRedirect=true

 

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Message 3 of 5
5,150 Views

Thanks commanguy for the added info after "upgrade". It worked very well, so I submitted info for modem upgrade. bobdeane

Posted by
Silver Problem Solver

Message 4 of 5
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Posted by
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Message 5 of 5
1,425 Views

Received letter from xfinity about Important Service Announcement regarding upgrade modem with instructions to go to www.comcast.com/deviceupgrade. Suggested link is not working.

Request proper method for accessing upgrade link for requesting new modem.

bobdeane