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why can't I play videos on my comcast home page

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Sorry, I don't know which Board to choose......Somebody please help!!  I have been trying to watch some of the news videos on my homepage....but when I click on the video I want, it goes to the "playing place" and the little circles saying "loading" are doing so for ALL the videos!  No wonder it takes forever.  All I want is to watch the one video I am choosing.  Any thoughts?