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unable to view or pay bill online

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Message 1 of 4
878 Views

I think I have an old deactivated account linked to my current one. I see a glimpse of the new page, then I get forwarded to the old page where I can't view or pay my bill.

3 REPLIES
Posted by
Official Employee

Message 2 of 4
847 Views

Hi Kevinchyn4169,  I have responded to your private message.  

 

Thank you




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We ask that you post publicly so people with similar questions may benefit.
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Posted by
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Message 3 of 4
834 Views

I have same problem.  Cannot connect with bill pay.  

Posted by
Official Employee

Message 4 of 4
772 Views

Hi natman, I apologize for your experiences with your account online.  I will send you a private message to further assist with this issue.

 

Thank you




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon