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unable to view or pay bill online

New Poster

unable to view or pay bill online

I think I have an old deactivated account linked to my current one. I see a glimpse of the new page, then I get forwarded to the old page where I can't view or pay my bill.

Official Employee

Re: unable to view or pay bill online

Hi Kevinchyn4169,  I have responded to your private message.  

 

Thank you




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Frequent Visitor

Re: unable to view or pay bill online

I have same problem.  Cannot connect with bill pay.  

Official Employee

Re: unable to view or pay bill online

Hi natman, I apologize for your experiences with your account online.  I will send you a private message to further assist with this issue.

 

Thank you




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon