Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,727,786

members

49

online now

1,889,579

discussions

Back to Top

security questions

SOLVED
Highlighted
Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 3
11,239 Views

please tell me how to change my security questions

1 ACCEPTED SOLUTION

Accepted Solutions
Posted by
Service Expert

Message 2 of 3
12,277 Views
Solution

If you mean you want to change your Comcast secret question:

 

Log in to Customer Central  with the account name and password.

 

After Customer Central opens click the Users & Settings tab.

 

Click Change password/secret question which is under Account Settings.

 

Choose a new question, provide the answer, click Save.

 

Change password & secret questions.PNG

 

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

2 REPLIES
Posted by
Service Expert

Message 2 of 3
12,278 Views
Solution

If you mean you want to change your Comcast secret question:

 

Log in to Customer Central  with the account name and password.

 

After Customer Central opens click the Users & Settings tab.

 

Click Change password/secret question which is under Account Settings.

 

Choose a new question, provide the answer, click Save.

 

Change password & secret questions.PNG

 

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 3 of 3
11,210 Views

thanks for your help....problem solved