Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,515,214

members

79

online now

1,715,710

discussions

Back to Top

news video playback

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎02-18-2013
Posts: 1
Message 2 of 5 (797 Views)

news video playback

When I go to Comcast videos the slide bar jumps up and down and the headings for each video changes simultaneously. I cannot choose a video to view.

 

What's the fix? I'v tried rebooting - shutting down - backing out ot the page and going back in. Ecerything has been working ok for 12 years (as far a this problem goes) and for the last few days it has been nuts. A few days ago I couldn't get into the server for some hours. Is this related?

 

 

4 REPLIES
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎02-18-2013
Posts: 3
Message 1 of 5 (805 Views)

Comcast Videos Don't Play

What's up with clicking on a video and then the entire list just starts scrolling and not playing!?!

Posted by
Silver Problem Solver

Member Since: ‎01-11-2010
Posts: 5,625
Message 3 of 5 (781 Views)

Re: news video playback

Sometimes clearing your web browser's cache clears up problems like this. A old file in the cache can cause the site to not function properly. It could also have prevented loading a site when trying to connect.

 

Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,909
Message 4 of 5 (777 Views)

Re: news video playback

Hi all,

 

Your browser may have exceeded its cookie limit. Please delete your cookies and then try watching a video again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support

Posted by
Regular Visitor
  • Congrats on Posting your first topic!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎06-23-2004
Posts: 3
Message 5 of 5 (360 Views)

Re: news video playback

Maybe I missed a message (or 10) Joe, but clearing the cache of EVERYTHING had no effect; still jumps like a politician for a tax...