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Xfinity videos continually scroll and won't stop

Posted by
Visitor
Message 1 of 2
973 Views

When I try to watch an Xfinity video, the ad plays butthen the actual video automatically scrolls through the entire list of videos and can't be stopped to select or play the actual video

1 REPLY
Posted by
Official Employee

Message 2 of 2
944 Views

jillfharris wrote:

When I try to watch an Xfinity video, the ad plays butthen the actual video automatically scrolls through the entire list of videos and can't be stopped to select or play the actual video


Delete your cookies, cache, and history and then try again.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support




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