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Weather

Posted by
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Message 3 of 10
1,191 Views

What the muck happened to the weather on my homepage?

9 REPLIES
Posted by
Gold Problem Solver

Message 1 of 10
1,210 Views

Following these instructions changes the name displayed in My Account, but has no effect on what is displayed on the home page (my email userid).

Posted by
Problem Solver

Message 2 of 10
1,199 Views

ComcastEric,

Wanted to let you know that the weather is missing from my homepage also here in Michigan.

Posted by
Official Employee

Message 4 of 10
1,181 Views

BruceW wrote:

Following these instructions changes the name displayed in My Account, but has no effect on what is displayed on the home page (my email userid).


Thank you for alerting us about this issue. Our team is working on it now and I will update this thread when it is resolved.

Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Posted by
Service Expert

Message 5 of 10
1,174 Views

Kraznick wrote:

What the muck happened to the weather on my homepage?



What about the weather not being on the homepage? While I rarely look at the homepage the few times I have last week and this week weather was not there for a couple of days, then it was back for 2 or 3 days, now it is gone again.

 

Personally, I get my weather from Weather Scan on the tv or just look outside. Sometimes I go outside to see if it is hot, cold, or just right.

 

 

 

 




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Posted by
Gold Problem Solver

Message 6 of 10
1,165 Views

Strange... I go to the  homepage many times a day and always see the weather.  

 

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Service Expert

Message 7 of 10
1,162 Views
It's missing on all my Comcast accounts. It does not show up in SeaMonkey and IE.

missing weather.PNG   




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Posted by
Gold Problem Solver

Message 8 of 10
1,142 Views

I have it in both Firefox Version 17.0 and Internet Explorer Ver. 9.0

 

Carole

 

Clear your cache maybe?



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Service Expert

Message 9 of 10
1,137 Views

This is odd. I decided I would clear the cache. Before I did that I looked at the homepage in IE and SeaMonkey. Neither of them had the weather.

 

After clearing IE cache the weather is there.

 

It's also there in SeaMonkey and I did NOT clear that cache.




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Posted by
Problem Solver

Message 10 of 10
1,128 Views

Mine came back but for how long ?