Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,465,125

members

8

online now

1,689,990

discussions

Videos

Posted by
Regular Visitor
  • Congrats on Posting your first topic!

Member Since: ‎09-07-2007
Posts: 1
Message 1 of 2 (679 Views)

Videos

Whenever I click on news that has a video it keeps skipping down to the next and next.  How can I correct that problem.

1 REPLY
Highlighted
Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,908
Message 2 of 2 (676 Views)

Re: Videos


carolynmollot wrote:

Whenever I click on news that has a video it keeps skipping down to the next and next.  How can I correct that problem.


Try deleting your cookies, cache, and history and then try watching a video again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support