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Videos don't play on Xfinity's website

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Videos don't play on Xfinity's website

Why can't I play any of the videos offered on the xfinity website? I use Chrome and they automatically upgrade the Flash Player so what can I do on my end so that I can play these videos?

Service Expert

Re: Videos don't play on Xfinity's website


Thupermin wrote:

Why can't I play any of the videos offered on the xfinity website? I use Chrome and they automatically upgrade the Flash Player so what can I do on my end so that I can play these videos?


See if disabling any AdBlocker extensions helps in viewing the videos.   After disabling the extension, close the browser and then reopen it.




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