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Usage Meter missing (and it's not the end of the month)

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Posted by
Frequent Visitor

Member Since: ‎07-29-2012
Posts: 6
Message 1 of 5 (3,272 Views)

Usage Meter missing (and it's not the end of the month)

So . . . is anyone else's usage meter missing?  I checked the Users and Preferences tab, where it's always prominently displayed at the top.  

 

I know it's normal for it to go a-wanderin' at the end of the month, but this seems a bit early.

 

Is there any other place to look for it?

 

TIA - pye

4 REPLIES
Posted by
Silver Problem Solver

Member Since: ‎02-22-2007
Posts: 6,247
Message 2 of 5 (3,268 Views)

Re: Usage Meter missing (and it's not the end of the month)

Hello,

The reason you are not seeing it is because comcast is coming up with a new criteria per your internet tiers you are having.

Posted by
Gold Problem Solver

Member Since: ‎05-21-2006
Posts: 30,199
Message 3 of 5 (3,259 Views)

Re: Usage Meter missing (and it's not the end of the month)

I see mine. but right now in my area, it is suspended.

 

You can read more information in this link:  https://customer.comcast.com/help-and-support/internet/common-questions-excessive-use/

 



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Posted by
Frequent Visitor

Member Since: ‎07-29-2012
Posts: 6
Message 4 of 5 (3,228 Views)

Re: Usage Meter missing (and it's not the end of the month)

Thanks for the input.  I had been aware of the upcoming changes and of the current suspension of data limit enforcement, but I didn't think the usage meter would just disappear without notice.  (It was there this morning, honest!) 

 

So I guess I'll just be patient . . .

 

- pye

Posted by
Frequent Visitor

Member Since: ‎07-29-2012
Posts: 6
Message 5 of 5 (3,282 Views)

Re: Usage Meter missing (and it's not the end of the month)

Patience is a virtue.  The meter returned this morning.  Balance is restored.   Cat Very Happy