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Unlink/Remove old account

Posted by
Regular Visitor
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Message 1 of 2
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Called comcast support and they were unable to help.

Saw some posts here that were able to get their issue resolved, so I'll try that. 

Trying to unlink two old accounts that I assume are interfering with my ability to stream xfinity online (says I don't have xfinity when I have both internet and cable package). 

Thanks!

1 REPLY
Posted by
Official Employee

Message 2 of 2
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Hi rbray89, I can unlink your accounts for you. Please send me a private message with your full address, account number, and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me".




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