Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,706,597

members

65

online now

1,870,424

discussions

Back to Top

Roll over ads

Posted by
New Poster
  • Congrats on Posting your first topic!

Message 1 of 17
1,898 Views

Your rollover ads are very irritating. I certainly will not buy any of the products or deal with those businesses.  When are you going to stop this action.  OR MAYBE I WILL CHANGE!!!

16 REPLIES
Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 2 of 17
1,906 Views

Knock it off with the roll over ads already. Fricken annoying !!!!

Posted by
Security Expert

Message 3 of 17
1,887 Views

Who will you change to? I know for a fact that ATT, Charter, and Roadrunner all have rollover ads on their homepages.

TANSTAAFL!!






Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon

Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon

Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Silver Problem Solver

Message 4 of 17
1,897 Views
If you have internet explorer 9 or Firefox, you can block them yourself...
Posted by
Official Employee

Message 5 of 17
1,791 Views

All rollover ads should comply with Internet Advertising Board guidelines, which require a 1 second pause before the ad expands.  We have preventative measures in place to ensure that no ads are published that don't meet that requirement.  If you see an ad that does not comply with that guideline, please post the specific advertiser so we can investigate and remove or correct the ad.

 

thanks,

Eric




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 6 of 17
1,804 Views

COMCAST - THE ROLLOVER ADS UNDER THE SEARCH BAR ARE IN THE WAY AND NEED TO BE REMOVED NOW!  REMEMBER WE PAY YOU FOR YOUR SERVICES AND CAN ALWAYS CHANGE OUR MINDS!

Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 7 of 17
1,773 Views

what really sucks is the stupid roll overs and the infinity logo take up about 1/3 of the home page, these people run the worst web site I've ever seen

Posted by
Gold Problem Solver

Message 8 of 17
1,801 Views

mamax10 wrote:

COMCAST - THE ROLLOVER ADS UNDER THE SEARCH BAR ARE IN THE WAY AND NEED TO BE REMOVED NOW!  REMEMBER WE PAY YOU FOR YOUR SERVICES AND CAN ALWAYS CHANGE OUR MINDS!


A Moderator posted to you in another thread:

 

"maxmax, this was an issue only affecting Internet Explorer users and is being addressed so it doesn't happen again the next time we run an ad like the one that ran yesterday."



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 9 of 17
1,785 Views

Interesting comment...It seems like I wait longer for email now.  Could it be time for all the advertising to load?  I guess this is more acceptable for a free service provider, like Netzero, or ?

...hmmm!

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Message 10 of 17
1,751 Views

I can no longer keep your xfinity website as my home page. The roll over ads were annoying. The sexually explicit ads for girls are demeaning, insulting and completely inappropriate for a family based home page. The administrative members who allowed such advertising should be fired for allowing such sick and twisted representation of "local girls".

Posted by
Official Employee

Message 11 of 17
1,746 Views

nnsns wrote:

I can no longer keep your xfinity website as my home page. The roll over ads were annoying. The sexually explicit ads for girls are demeaning, insulting and completely inappropriate for a family based home page. The administrative members who allowed such advertising should be fired for allowing such sick and twisted representation of "local girls".


Can you please give us your zip code so I can further look into the content of these ads.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Problem Solver

Message 12 of 17
1,745 Views

                                                      www.Google.com nice clean home webpage .

 

 

 

        And when on forums.comcast.com page this program works well http://www.ghostery.com/

Posted by
Service Expert

Message 13 of 17
1,719 Views

ComcastEric wrote:

All rollover ads should comply with Internet Advertising Board guidelines, which require a 1 second pause before the ad expands.  We have preventative measures in place to ensure that no ads are published that don't meet that requirement.  If you see an ad that does not comply with that guideline, please post the specific advertiser so we can investigate and remove or correct the ad.

 

thanks,

Eric



1 second is not enough time to get your cursor off the ad. Besides that, even if you could get the cursor off the ad within that time would it still open?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Official Employee

Message 14 of 17
1,715 Views

Most rollover ads on Xfinity.com actually have a visible 3 second countdown and will not open as long as you move your cursor during that time.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Gold Problem Solver

Message 15 of 17
1,633 Views

CajunTek wrote: ... I know for a fact that ATT, Charter, and Roadrunner all have rollover ads on their homepages.

"Everyone's doing it" is not now, never has been, and never will be justification for anything.

Posted by
Official Employee

Message 16 of 17
1,570 Views
Highlighted
Posted by
Security Expert

Message 17 of 17
1,561 Views

BruceW wrote:

CajunTek wrote: ... I know for a fact that ATT, Charter, and Roadrunner all have rollover ads on their homepages.

"Everyone's doing it" is not now, never has been, and never will be justification for anything.


Ahh Bruce, I never said it was a justification. I just said that all the ISPs do it. It's why I use dslreports and these forums as home pages.. No ads..

TANSTAAFL!!






Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon

Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon

Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon