Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,514,627

members

17

online now

1,715,024

discussions

Back to Top

Roll over ads and e-mail entry placement

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎05-10-2009
Posts: 1
Message 1 of 2 (758 Views)

Roll over ads and e-mail entry placement

I preferred the previous webpage for ease of accessing my e-mail.  Now I have to move my mouse to the sidebar and then back across the page (most often opening those IRRITATING roll over ads that take LESS than a second to get "rolling"!). It takes more time to access my e-mail.  Also, when you are arrowing thru the mini clips and the pics and text don't go along at the same time (and seem to have to catch up) is visually annoying along with nauseating.

Comcast, you need to pay attention to ease of use for the customer and not patronize all your ad companies.

 

1 REPLY
Highlighted
Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,909
Message 2 of 2 (737 Views)

Re: Roll over ads and e-mail entry placement


userlyn wrote:

I preferred the previous webpage for ease of accessing my e-mail.  Now I have to move my mouse to the sidebar and then back across the page (most often opening those IRRITATING roll over ads that take LESS than a second to get "rolling"!). It takes more time to access my e-mail.  Also, when you are arrowing thru the mini clips and the pics and text don't go along at the same time (and seem to have to catch up) is visually annoying along with nauseating.

Comcast, you need to pay attention to ease of use for the customer and not patronize all your ad companies.

 


Most rollover ads on Xfinity.com actually have a visible 3 second countdown and will not open as long as you move your cursor during that time.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe