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Ridiculous pin

Posted by
Visitor
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Message 1 of 4
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I received a new security pin that is not correct.  The entry box will only accept 4 characters.  I received 8 characters.  [PHIN:AT]  which is ridiculous and obviously will not work.  What is the solution to my problem?

 

cdb531

3 REPLIES
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Posted by
Silver Problem Solver

Message 2 of 4
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Hello,

This is basically a customer to customer help forum. We dont have any access to personal account. What you should do is calling 1-800 comcast or 1-800 xfinity

 

Posted by
Frequent Visitor

Message 3 of 4
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"What you should do is calling 1-800 comcast or 1-800 xfinity"

 

No, not unless you want to be bounced around 5 or 6 reps, get hung up on twice, and spend an hour or more of your life you will never get back.  

 

Try making fun of the whole experienjce on twitter using a #comcast hashtag.  At least someone responds to that... still waiting to see if they do anything to fix their own error, but at least I get to poke fun of them visibly while they ponder their next course of (in)action!

 

 

 

Posted by
Frequent Visitor

Message 4 of 4
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