Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,495,016

members

12

online now

1,702,111

discussions

Re-enter Payment Information Every Time I Pay Bill? ANNOYING!!!

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎11-30-2012
Posts: 1
Message 1 of 3 (776 Views)

Re-enter Payment Information Every Time I Pay Bill? ANNOYING!!!

It is frustrating that everytime I want to make a payment, I have to drag out my check book or credit card and re-enter my information.  This is an inconvienience that I only run into with Comcast.  It is also frustrating that every time you go to the website, you have to sign in with full user name and password.  They don't even fill your username most of the time.  Why can't comcast get their internet security up to par?  Everytime I get on the comcast website, I wish I hadn't.  The site forces another tab to open every time you want to do something.  The website is very annoying, and inconvienient. 

2 REPLIES
Posted by
Visitor
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎11-30-2012
Posts: 3
Message 2 of 3 (759 Views)

Re: Re-enter Payment Information Every Time I Pay Bill? ANNOYING!!!

I totally agree.  You would think that Comcast could do better with payment info

 

Posted by
Service Expert

Member Since: ‎02-04-2004
Posts: 16,231
Message 3 of 3 (751 Views)

Re: Re-enter Payment Information Every Time I Pay Bill? ANNOYING!!!

I asked about this and was told it is a security measure.

 

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program