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Problems with maintaing a Internet connection with Comcast

Frequent Visitor

Problems with maintaing a Internet connection with Comcast

Recently when I access Comcast Website and my E-Mail. I have problems getting and keeping a conection. I get a message that says the Website is not responding and I have to wait thru a recovery process. It is slow when connecting and working theu my E-Mails sometimes having to wait for Ads to come on the Screen. I have already had 2 long sessions with Comcast to correct the problems. One session was positive and we were able to correct the access problem although I still have trouble with this. But the problem with being slow and maintaining a connectio remains. I do not have this problem with any other Web Sites nor with my computer.

New Poster

Re: Problems with maintaing a Internet connection with Comcast

I'm having exactly the same problem. Does anyone have a fix for this?? Just started with new email format.

Frequent Visitor

Re: Problems with maintaing a Internet connection with Comcast

The problem seems to have gone away. I don't know if Xfinity was able to clear up the problems they were having with changes they made to the Web-site or it was one of the actions I took with my Computer to make sure I wasn't a cause of the problem.

Official Employee

Re: Problems with maintaing a Internet connection with Comcast

Hello all, I wanted to jump in here and see if you were still having this issue. 




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