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News videos do not play

New Poster

News videos do not play

Why don't the news videos play?  And why does Xfinity not help?  This has been going on for a long while....recently have a new PC and also new laptop, Win 10, Google Chrome...still not working, only hear audio.

New Poster

Re: News videos do not play

GrammyLou I am having the same problem and it sure is frustrating. Hope someone can help us soon!

Valued Contributor

Re: News videos do not play

I'm having the same problem on ny Mac.

Valued Contributor

Re: News videos do not play

Still no videos! When is Comcast going to fix this!!! I'm on a MacBook Pro, 10.12.4 OS. This has been going on way too long! It's not just the News videos-- it's all of them! I have tried every fix suggested in several forums. Nothing works.