Comcast just now switched me to the new Xfinity homepage format. Who designed this thing? Hate it!
Called Customer Service to see about switching back only, after 2 uninformed agents on a poor Comcast phone connection, and a lot of waiting, to hear that many are complaining and that switching back is not an option. My customer experience has not been improved.
Isn't that like biting the hand that feeds you if you are telling people to go to another location and use their home page instead of using yours. Turning away business is what I am seeing. You don't seem to care that someone did a design that not everyone likes the look of or using. .
Your changes to the Xfinity Homepage format are atrocious! Why make unrequired changes that make the use of the home page so difficult? You must be spending too much time listening to yourselves instead of listening to your customers. Wake up!
I also want the old Comcast homepage back - if not in the next week or two, I'm going to try to find another homepage as well. This new one is terrible - cut it out, Xfinity! Stop trying to change things that weren't broken and don't mess with the email - there are already too many ads on there. kvw
In a word---------no. You cannot get the old one back once you are changed over to the new one.
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I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help. We ask that you post publicly so people with similar questions may benefit. Was your question answered? Mark it as an accepted solution!
I am not a Comcast employee.
Was your question answered? Mark it as a solution!
too much pictures and advertisements.. no where to find our email logon... its too small o the top right hand corner.please put back email icon in the left hand corner at least in the middle front page...
And I agree the new version of comcast's homepage is a nightmare, busy, and distraction; no substance. The developers must not have reached the word stage of their learning.. Pictures first, hand signals, then WORDS.