Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,637,178

members

19

online now

1,815,002

discussions

Back to Top

New My Account Interface reverts to old page shortly after logging in

Posted by
Visitor
  • Congrats on Posting your first topic!

Message 1 of 1
213 Views

When I sign into My Account, the screen shortly loads as the "new" my account.  After a few seconds, and before I can click on anything, the page reverts to the old my account, with the previous look and feel.

 

Is there a reason this is happening and, is there anything I can do to have it stay on the new interface/page?