Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,649,192

members

7

online now

1,825,046

discussions

Back to Top

New Account Number Not Registered With Online Account

Posted by
Visitor
Message 1 of 1
493 Views

I just recently moved and transferred my service to the new address.  With the transfer came a new account number.  I received my bill in the mail, but when I logged in to my comcast account to pay it online the only account information listed was the account associated with the previous address.  And thus, I could not pay the bill for the service at the new address.

 

Any help would be appreciated.