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Manage My Devices & Passes

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Manage My Devices & Passes

1.  Why is my device not listed in Manage My Devices & Passes?    This is what I see

 

2.  Who can I complain to about refunds I have not received for Xfinity On Demand Passes that I bought from Xfinty but Xfinty dropped?  After 2hours into my first 30 Day Pass, the pass disappeared.  My last 30 Pass worked from purchase date 6/26/17 until 7/7/17 when Xfinity lost my device in Manage My Devices.  See above photo.

Bill

Official Employee

Re: Manage My Devices & Passes

 

Hello billhoehnjr, I can assist you with finding or adding your equipment so that you can manage them online or through the app. I can also help you with your On demand pass, can you please send me a private message with your full address and account number by clicking my name (ComcastAmir) and then clicking "private message me"? 




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