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Manage DVR Screen not working

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Nothing can be programmed from the "Manage DVR" Screen. Few programs listed, but screens says no room.  Text says 51% full.  Please fix

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Posted by
Official Employee

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mcoyle wrote:

Nothing can be programmed from the "Manage DVR" Screen. Few programs listed, but screens says no room.  Text says 51% full.  Please fix


Does the 51% that says that is available online match the 51% that is showing on TV? In other words, is 51% showing on both platforms?

 

Where are you trying to set a recording from? From the TV Listings page or from a show's page (example Go On)?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support




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Posted by
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Message 3 of 4
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Hi Joe,

 

I'm going from  http://xfinitytv.comcast.net/tv-listings to http://xfinitytv.comcast.net/mytv/dvr

 

http://xfinitytv.comcast.net/mytv/dvr (don't worry about the "space is needed" complaint...the new drop down box had me confused). The only thing that's wrong is the http://xfinitytv.comcast.net/mytv/dvr page. It doesn't have my scheduled recordings, but they are correct on the listings page when I click on the show

 

Sorry for the confusion!

Marianne

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Posted by
Official Employee

Message 4 of 4
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mcoyle wrote:

Hi Joe,

 

I'm going from  http://xfinitytv.comcast.net/tv-listings to http://xfinitytv.comcast.net/mytv/dvr

 

http://xfinitytv.comcast.net/mytv/dvr (don't worry about the "space is needed" complaint...the new drop down box had me confused). The only thing that's wrong is the http://xfinitytv.comcast.net/mytv/dvr page. It doesn't have my scheduled recordings, but they are correct on the listings page when I click on the show

 

Sorry for the confusion!

Marianne


Is your DVR Manager page completely blank or do the shows' titles say something along the lines of "Title not available"?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support




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