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Login error in web browser

New Poster

Login error in web browser

When I try to login into the xfinity site using the web browser, it says password or username is incorrect. However if i login into ESPN or MSNBC or HBO using the same xfinity credentials it works.

Please help.

Official Employee

Re: Login error in web browser

Hello @rpestana116. Have you been able to try another web browser? Also, are you using the '@comcast.net' after the username on our website? If so, try entering your username without the '@comcast.net'. 




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