Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,496,783

members

25

online now

1,703,166

discussions

Local News/Local Forecast

Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,908
Message 51 of 62 (747 Views)

Re: Local News/Local Forecast


rupe6552 wrote:

I do get the weather icon and temp displayed using Firefox, But not with IE.


There is something in IE blocking your weather from appearing. Try deleting your cookies and cache then try again.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎11-30-2010
Posts: 8
Message 52 of 62 (733 Views)

Re: Local News/Local Forecast

Deleted 'temporary internet files' and 'cookies' but don't see anything that says cache.

Didn't work with what I deleted.

Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,908
Message 53 of 62 (729 Views)

Re: Local News/Local Forecast


rupe6552 wrote:

Deleted 'temporary internet files' and 'cookies' but don't see anything that says cache.

Didn't work with what I deleted.


What version of IE are you using?

 

Try completely uninstalling IE from your computer then try installing it again.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎11-30-2010
Posts: 8
Message 54 of 62 (723 Views)

Re: Local News/Local Forecast

Have IE 7, had no problems at all up until about 10 days ago.

Posted by
Customer Expert

Member Since: ‎11-14-2006
Posts: 6,433
Message 55 of 62 (708 Views)

Re: Local News/Local Forecast

Try this. It worked for me. 

 

1) Sign in from the Comcast main page - http://xfinity.comcast.net/

2) Be back on that main page and mouse over the weather icon to the left of the search field.

3) Click on the down arrow that appears so that you see something like this:

 

4) Click on Change Location. Type in your zip code or choose a city. Choose Go.

 

That should stick. 

 

Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎11-30-2010
Posts: 8
Message 56 of 62 (705 Views)

Re: Local News/Local Forecast

Thanks for the suggestion.

I tried pretty much everything and the weather icon and temp still refused to display.

I finally just upgraded to IE 8 and that solved it.

Posted by
Regular Contributor

Member Since: ‎10-14-2011
Posts: 187
Message 57 of 62 (690 Views)

Re: Local News/Local Forecast

Same here for Firefox 9.0.1! That Comcast weather hasn't updated for HOURS!  It STILL always shows "37 degrees in East Hartford, CT, and sunny", even though it's still cold at night!  When will the weather updater be fixed?!

Posted by
Contributor

Member Since: ‎05-14-2006
Posts: 42
Message 58 of 62 (675 Views)

Re: Local News/Local Forecast

Same issue in Pittsburgh, PA...weather is definitely lagging!

Posted by
Gold Problem Solver

Member Since: ‎05-21-2006
Posts: 30,199
Message 59 of 62 (672 Views)

Re: Local News/Local Forecast

Have you tried closing your browser, clearing your cache, and then gpoing back to the page?



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Contributor

Member Since: ‎05-14-2006
Posts: 42
Message 60 of 62 (655 Views)

Re: Local News/Local Forecast

Local News for zip code 15220 is not loading again.  Thank you

Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,908
Message 61 of 62 (651 Views)

Re: Local News/Local Forecast


brunman31 wrote:

Local News for zip code 15220 is not loading again.  Thank you


I tested 15220 and had no issues. The weather and local news are both loading correctly.

 

What operating system and browser are you using?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Posted by
Contributor

Member Since: ‎05-14-2006
Posts: 42
Message 62 of 62 (649 Views)

Re: Local News/Local Forecast

Hi Joe,  Thanks for the quick response.  Local News/Local Forecast is working correctly again this morning.  Assume it was a temporary outage last night.  Running Windows XP SP3 and IE8.  Thanks again..