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Local News/Local Forecast

Posted by
Official Employee

Message 51 of 62
1,050 Views

rupe6552 wrote:

I do get the weather icon and temp displayed using Firefox, But not with IE.


There is something in IE blocking your weather from appearing. Try deleting your cookies and cache then try again.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Posted by
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Message 52 of 62
1,036 Views

Deleted 'temporary internet files' and 'cookies' but don't see anything that says cache.

Didn't work with what I deleted.

Posted by
Official Employee

Message 53 of 62
1,032 Views

rupe6552 wrote:

Deleted 'temporary internet files' and 'cookies' but don't see anything that says cache.

Didn't work with what I deleted.


What version of IE are you using?

 

Try completely uninstalling IE from your computer then try installing it again.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Message 54 of 62
1,026 Views

Have IE 7, had no problems at all up until about 10 days ago.

Posted by
Customer Expert

Message 55 of 62
1,011 Views

Try this. It worked for me. 

 

1) Sign in from the Comcast main page - http://xfinity.comcast.net/

2) Be back on that main page and mouse over the weather icon to the left of the search field.

3) Click on the down arrow that appears so that you see something like this:

 

4) Click on Change Location. Type in your zip code or choose a city. Choose Go.

 

That should stick. 

 




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Message 56 of 62
1,008 Views

Thanks for the suggestion.

I tried pretty much everything and the weather icon and temp still refused to display.

I finally just upgraded to IE 8 and that solved it.

Posted by
Regular Contributor

Message 57 of 62
993 Views

Same here for Firefox 9.0.1! That Comcast weather hasn't updated for HOURS!  It STILL always shows "37 degrees in East Hartford, CT, and sunny", even though it's still cold at night!  When will the weather updater be fixed?!

Posted by
Contributor

Message 58 of 62
978 Views

Same issue in Pittsburgh, PA...weather is definitely lagging!

Posted by
Gold Problem Solver

Message 59 of 62
975 Views

Have you tried closing your browser, clearing your cache, and then gpoing back to the page?



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Contributor

Message 60 of 62
958 Views

Local News for zip code 15220 is not loading again.  Thank you

Posted by
Official Employee

Message 61 of 62
954 Views

brunman31 wrote:

Local News for zip code 15220 is not loading again.  Thank you


I tested 15220 and had no issues. The weather and local news are both loading correctly.

 

What operating system and browser are you using?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Highlighted
Posted by
Contributor

Message 62 of 62
952 Views

Hi Joe,  Thanks for the quick response.  Local News/Local Forecast is working correctly again this morning.  Assume it was a temporary outage last night.  Running Windows XP SP3 and IE8.  Thanks again..