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Home page videos

Posted by
Visitor
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Member Since: ‎12-19-2012
Posts: 3
Message 1 of 4 (765 Views)

Home page videos

On the home page where you list select videos, when I go to view a video, the boxes appear on the left but they keep scrolling down so I am unable to select the one I want to watch. Even when I click on it, it does not stop scrolling. How can this be fixed?

3 REPLIES
Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,908
Message 2 of 4 (764 Views)

Re: Home page videos


Mark781 wrote:

On the home page where you list select videos, when I go to view a video, the boxes appear on the left but they keep scrolling down so I am unable to select the one I want to watch. Even when I click on it, it does not stop scrolling. How can this be fixed?


Which specific video are you trying to watch from the homepage?

 

What operating system and web browser are you using? I ask because I cannot duplicate on my Mac using Google Chrome.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Posted by
Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎12-19-2012
Posts: 3
Message 3 of 4 (750 Views)

Re: Home page videos

I am using windows 7 and google chrome. This happens with any video I chose to watch from the boxes. Thanks

Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,908
Message 4 of 4 (746 Views)

Re: Home page videos


Mark781 wrote:

I am using windows 7 and google chrome. This happens with any video I chose to watch from the boxes. Thanks


Try deleting your cookies and cache and then try again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe