Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,636,319

members

41

online now

1,814,163

discussions

Back to Top

Glitched SNL Content for 11/10/12...

Posted by
Visitor
  • Congrats on Posting your first topic!

Message 1 of 2
969 Views

The 11/10/12 episode (Ep 7, Season 38) content is disrupted about 1.5 minutes into the show.  From then on I can only hear the episode, as the video content is completely disrupted.  Please fix.

 

I verified that the same thing happens whether you view with Firefox, Chrome or MIE.

 

Really?

dcstone

1 REPLY
Posted by
Official Employee

Message 2 of 2
904 Views

dcstone wrote:

The 11/10/12 episode (Ep 7, Season 38) content is disrupted about 1.5 minutes into the show.  From then on I can only hear the episode, as the video content is completely disrupted.  Please fix.

 

I verified that the same thing happens whether you view with Firefox, Chrome or MIE.

 

Really?

dcstone


I tested this video and could not duplicate your issue.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, any other videos giving you this issue?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon