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Finding channel lineup

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Member Since: ‎11-13-2012
Posts: 2
Message 1 of 3 (7,293 Views)

Finding channel lineup

I can't seem to find a list of Comcast channel lineup like I used to get. It's very hard to find and when I get to a page where I enter my address info, nothing happens. The little image keeps rotating forever and never comes up with the info. Something needs to be fixed. Thanks.

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Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,908
Message 2 of 3 (7,292 Views)

Re: Finding channel lineup


erniejay wrote:

I can't seem to find a list of Comcast channel lineup like I used to get. It's very hard to find and when I get to a page where I enter my address info, nothing happens. The little image keeps rotating forever and never comes up with the info. Something needs to be fixed. Thanks.


Are you referring to this page:

 

https://www.comcast.com/Clu/ChannelLineUp

 

If so, try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Posted by
Visitor
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Member Since: ‎11-13-2012
Posts: 2
Message 3 of 3 (7,427 Views)

Re: Finding channel lineup

Yes, that's the page I was looking for but couldn't find a way to get to it. If I searched for channel lineup,I got a generic lineup with a link to click for channels in my area. When I clicked that link it asked for address & ZIP but when I clicked Submit, it just worked forever and never found the page. Thanks for giving me the right link.