Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,516,730

members

43

online now

1,717,390

discussions

Back to Top

Error code 504

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎11-22-2012
Posts: 1
Message 1 of 2 (1,396 Views)

Error code 504

All videos are getting an error code 564.  It suggests reloading Adobe.  I try and still no luck.

1 REPLY
Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,909
Message 2 of 2 (1,302 Views)

Re: Error code 504


nh1968 wrote:

All videos are getting an error code 564.  It suggests reloading Adobe.  I try and still no luck.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you. Please send the URLs of the videos that you are trying to watch.

 

Also, what error code are you getting? 504 or 564?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe