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ERR_TOO_MANY_REDIRECTS when logging into Comcast.com

Posted by
Visitor
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Member Since: ‎12-22-2012
Posts: 1
Message 1 of 4 (1,280 Views)

ERR_TOO_MANY_REDIRECTS when logging into Comcast.com

All of my computers in my house are able to browse the internet just fine until I attempt to log into comcast.com. Right after logging in the site will attempt to grab my account information and the spinning icon will do its thing until I get the TOO_MANY_REDIRECTS error. I get varations of this error from firefox, chrome, and IE 9 on all my computers and my android tablet. I attempted to call comcast but that was pointless as usual. Any help would be great.

3 REPLIES
Posted by
Visitor
Member Since: ‎12-26-2012
Posts: 1
Message 2 of 4 (1,209 Views)

Re: ERR_TOO_MANY_REDIRECTS when logging into Comcast.com

I found an old post online about clearing the cache/cookies/history.

 

But we are having this same problem. And on multiple devices. I haven't resorted to calling Comcast yet but am unable to see my account online which poses a problem since this is how I pay my bill.

 

I'd like to know the answer to fixing this problem as well.

Posted by
Visitor
Member Since: ‎12-26-2012
Posts: 1
Message 3 of 4 (1,206 Views)

Re: ERR_TOO_MANY_REDIRECTS when logging into Comcast.com

I've been hitting the same issue since yesterday. When I called Comcast I was informed via an automated message that they were experiencing technical difficulties with their online payment system and were working on resolving it. I am guessing that's the reason behing these errors. Hopefully they will be resolved soon.

 

Yuri

Posted by
Gold Problem Solver

Member Since: ‎05-21-2006
Posts: 30,199
Message 4 of 4 (1,200 Views)

Re: ERR_TOO_MANY_REDIRECTS when logging into Comcast.com

See if this suggestion by a customer will work for you:

 

 

Went to comcast.com

Clicked on "My Account" at top of page

Clicked on "Sign In" (Sign in fails)

Clicked on "My Services"

Clicked on "Sign In" again (Sign in fails - again)

Clicked on "My Account" at top of page (I'm in)

 



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