Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,637,068

members

47

online now

1,814,919

discussions

Back to Top

Comcast not responding

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 4
454 Views

I seem to get frequent error messages that "comcast is not responding" and have to recover the web page.

3 REPLIES
Posted by
Frequent Visitor

Message 2 of 4
311 Views

I had the same problem in all of my browsers. What I finally found worked, in FF, was to restart in safe mode with all extensions, temporarily, stopped. After that, I had no more problems. Even when I restarted FF without using safe mode, I still could get into my account and have been able up to a week ago.

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 3 of 4
248 Views

Thanks,

 

I will give it a try.  Things have settled down the last couple of days so I will see if Comcast has done some work that solved the problem.

Posted by
Official Employee

Message 4 of 4
111 Views

Thank you for that information @sonship, @wrhuntsman are you still seeing these error messages " Comcast is not responding"?




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon