Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,727,514

members

43

online now

1,889,407

discussions

Back to Top

Comcast.Xfinity Website slow to fully load

Posted by
New Poster
  • Congrats on Posting your first topic!

Message 1 of 2
934 Views

IE9 is very slow to load my Xfinity home page.  It started yesterday after my husband was using the ESPN website to get real time updates on a football game.

Now today, it takes about 3-4 minutes for all the pictures and videos to load on the main page.

 

I have made sure the "use software rendering instead of GPU" box is checked and it didn't help.

I also restored all IE settings- no help

 

If I go to another website instead of homepage, it loads quickly.  (google.com, yahoo.com, msn.com etc)

 

It helps when I start IE9 without add-ons but then some webpages don't work properly.

 

If I use Chrome, there is no problem with loading my Xfinity homepage.

 

Vista Home premium SP2

IE 9.0.8112.

 

 

1 REPLY
Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 2 of 2
862 Views

Having same issues with Windows 7 SP1. Any resolution yet?