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CONSTANT BUFFERING

Posted by
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HELP!  For the past 4 months or so, I haven't been able to watch any video on my computer with Comcast without it buffering every 5 seconds. It then lasts for approximately 20 seconds. I know because I timed it watching The Walking Dead.  5 seconds (equal to about 3 words) then waited 20 seonds for the partial completion of the sentence. This DOES NOT happen when I watch stuff on Netflix, so what does this mean? I  have defragged, emptied cookies, gotten Webroot, etc. HELP!

 

Thanks,

Joy

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Posted by
Problem Solver

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Check to make sure you have MS SilverLight and Adobe Flash installed to be able to view Xfinity Videos..