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COMCAST/XFINITY NEWS

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Message 1 of 5
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I don't understand that each time I open the my computer for news under Xfinity. it has been the same for two weeks.  Are you not updating the news.  How often do you update the news?  It should be everyday, right?

Thanks.

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Official Employee

Message 2 of 5
1,925 Views
Solution

MajaBlanca wrote:

I don't understand that each time I open the my computer for news under Xfinity. it has been the same for two weeks.  Are you not updating the news.  How often do you update the news?  It should be everyday, right?

Thanks.


What is your zip code and service area?

 

Also, try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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4 REPLIES
Posted by
Official Employee

Message 2 of 5
1,926 Views
Solution

MajaBlanca wrote:

I don't understand that each time I open the my computer for news under Xfinity. it has been the same for two weeks.  Are you not updating the news.  How often do you update the news?  It should be everyday, right?

Thanks.


What is your zip code and service area?

 

Also, try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 3 of 5
1,700 Views

Sorry to reply only now.  I opened by using another browser as you suggested and it works!  Why does Xfinity in Microsoft Explorer won't work.  I am still seeing the same news for almost a month?  Could this be a problem in Microsoft Explorer browser?  Thanks for your suggestions.

 

Majablanca

Posted by
Official Employee

Message 4 of 5
1,687 Views

MajaBlanca wrote:

Sorry to reply only now.  I opened by using another browser as you suggested and it works!  Why does Xfinity in Microsoft Explorer won't work.  I am still seeing the same news for almost a month?  Could this be a problem in Microsoft Explorer browser?  Thanks for your suggestions.

 

Majablanca


In Explorer, try deleting all of your browsing history and then try again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
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Message 5 of 5
1,632 Views

Thanks.

 

MajaBlanca