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How can I change my avatar

Alana
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Unfortunately it doesn't work. While I can't be certain, something tells me that xfinity has removed a User option and substituted it with a merit-based BADGE system: You'll get what they give you.
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midnighteve wrote: ... something tells me that xfinity has removed a User option and substituted it with a merit-based BADGE system: You'll get what they give you.

My https://forums.xfinity.com/t5/user/myprofilepage/tab/user-icons :

 

XfMsA1.png