The website will not show show account information today. The page that says retrieving your account information comes up and the red circle starts to go around, but then instead of showing the account information the page that says retrieving your account information comes up again and again. Finally you are just returned to the log in page without even seeing your account information!
Try a different browser. Sometimes that does work.
Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.
This is done to protect customers and for assurance that they are dealing with a Comcast employee. Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.