Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,764,252

members

56

online now

1,919,442

discussions

Back to Top

Accessing my account online

Regular Visitor

Accessing my account online

I cannot access my account on line to pay a bill or change anything.   You still show the primary user under my maiden name and I have been married 15 years.   No way to change that online even after following all directions.  HELP