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Problem with Shop/Upgrade

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Problem with Shop/Upgrade

Problem with Shop/Upgrade

I noticed my bill jumped up this morning and went to see what options I had for service.  I logged in and went to shop/upgrade and got a message that says "We're sorry, it looks like you'll need some help completing your order. Contact us at 1-877-680-7173."

 

I do not want to talk to someone on the phone because I do not need to be "sold" on services (phone, security, tv) that I don't want or need.  I just want to see what my options are for Internet.

Official Employee

Re: Problem with Shop/Upgrade

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.




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