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Please unlink old account

New Poster

Please unlink old account

The primary account displayed when I login is an old, inactive account with no current service.  Please unlink or delete this account so my active account is the primary account.

Official Employee

Re: Please unlink old account

Hi mhillyard, I can assist in unlinking your old account to get started could you please send me a private message with your account information (name on account, address and account number).

 

Thank you


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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

Official Employee

Re: Please unlink old account

Hi mhillyard, thank you for working with us via private message and glad I was able to assist you in transferring your accounts, if there is anything else I could assist with please let me know.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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