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My Account Sign-In & Xfinity Website Archival

Administrator
Administrator

My Account Sign-In & Xfinity Website Archival

Since the Xfinity Forum started in 2003, we have continued to allow topics to live on forever in our public forum. This method has allowed outdated and irrelevant content to remain accessible. This means that some of our users have experienced difficulty finding the Best Answer for their question or get the assistance they are looking for.

 

Recently, this board underwent a “clean up”. That means that older posts are no longer viewable here. These outdated posts have been moved to our Customer Service Archive Board. You will be able to view those posts there for your reference, you will just no longer be able to interact or reply to them.

 

After some time in this public archive, those posts will no longer be searchable or viewable. Of course, any topics that are still very active, regardless of the age, will continue to stay in a public board for you to participate in. If one of your posts is archived, don’t worry it will not affect your post count, your rank, or any associated badges.

 

If you want more information about the Xfinity Help & Support Forum Archival Project, see here: http://forums.xfinity.com/t5/Forum-Community/Xfinity-Help-amp-Support-Forum-Archival-Project/td-p/30...



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Problem Solver

Re: My Account Sign-In & Xfinity Website Archival


@ComcastJessiewrote:

It’s clean up time!

 

Since the Xfinity Forum started in 2003, we have continued to allow topics to live on forever in our public forum. This method has allowed outdated and irrelevant content to remain accessible. This means that some of our users have experienced difficulty finding the Best Answer for their question or get the assistance they are looking for.

 

In the coming days you will notice that this board will undergo a “clean up”. This means that older posts will no longer be viewable here. These outdated posts will move to our Customer Service Archive Board. You will be able to view those posts there for your reference, you will just no longer be able to interact or reply to them.

 

After some time in this public archive, those posts will no longer be searchable or viewable. Of course, any topics that are still very active, regardless of the age, will continue to stay in a public board for you to participate in. If one of your posts is archived, don’t worry it will not affect your post count, your rank, or any associated badges.

 

If you want more information about the Xfinity Help & Support Forum Archival Project, see here: http://forums.xfinity.com/t5/Forum-Community/Xfinity-Help-amp-Support-Forum-Archival-Project/td-p/30...


Is there a link to the Customer Service Archive Board for us to access and view these archived posts mentioned above in the highlighted area?

Service Expert

Re: My Account Sign-In & Xfinity Website Archival


@BlueJay wrote:

@ComcastJessiewrote:

It’s clean up time!

 

Since the Xfinity Forum started in 2003, we have continued to allow topics to live on forever in our public forum. This method has allowed outdated and irrelevant content to remain accessible. This means that some of our users have experienced difficulty finding the Best Answer for their question or get the assistance they are looking for.

 

In the coming days you will notice that this board will undergo a “clean up”. This means that older posts will no longer be viewable here. These outdated posts will move to our Customer Service Archive Board. You will be able to view those posts there for your reference, you will just no longer be able to interact or reply to them.

 

After some time in this public archive, those posts will no longer be searchable or viewable. Of course, any topics that are still very active, regardless of the age, will continue to stay in a public board for you to participate in. If one of your posts is archived, don’t worry it will not affect your post count, your rank, or any associated badges.

 

If you want more information about the Xfinity Help & Support Forum Archival Project, see here: http://forums.xfinity.com/t5/Forum-Community/Xfinity-Help-amp-Support-Forum-Archival-Project/td-p/30...


Is there a link to the Customer Service Archive Board for us to access and view these archived posts mentioned above in the highlighted area?


Links for each board will be provided once the archival process has been completed from my understanding.




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Problem Solver

Re: My Account Sign-In & Xfinity Website Archival


@geek46wrote:

@BlueJaywrote:

@ComcastJessiewrote:

It’s clean up time!

 

Since the Xfinity Forum started in 2003, we have continued to allow topics to live on forever in our public forum. This method has allowed outdated and irrelevant content to remain accessible. This means that some of our users have experienced difficulty finding the Best Answer for their question or get the assistance they are looking for.

 

In the coming days you will notice that this board will undergo a “clean up”. This means that older posts will no longer be viewable here. These outdated posts will move to our Customer Service Archive Board. You will be able to view those posts there for your reference, you will just no longer be able to interact or reply to them.

 

After some time in this public archive, those posts will no longer be searchable or viewable. Of course, any topics that are still very active, regardless of the age, will continue to stay in a public board for you to participate in. If one of your posts is archived, don’t worry it will not affect your post count, your rank, or any associated badges.

 

If you want more information about the Xfinity Help & Support Forum Archival Project, see here: http://forums.xfinity.com/t5/Forum-Community/Xfinity-Help-amp-Support-Forum-Archival-Project/td-p/30...


Is there a link to the Customer Service Archive Board for us to access and view these archived posts mentioned above in the highlighted area?


Links for each board will be provided once the archival process has been completed from my understanding.


Thanks geek46, any idea how long the archival process will take and where in the "index" of forum titles it will be located.

Administrator
Administrator

Re: My Account Sign-In & Xfinity Website Archival

The information geek46 provided is accurate. You will be able to view those archives in their entirety once the project is complete. We think the entire community will be completely archived by the end of March. 

 

You will notice I have updated this main post to include a link to the archive for this board. 



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Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Problem Solver

Re: My Account Sign-In & Xfinity Website Archival

Thank you for the link.

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