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I can’t set up my account because I keep getting directed to the WiFi page and not account

Regular Visitor

I can’t set up my account because I keep getting directed to the WiFi page and not account

I can’t even start a chat because it requires you knowing your account number. So frustrating
Official Employee

Re: I can’t set up my account because I keep getting directed to the WiFi page and not account

Hi Knucklz, I help in troubleshooting this further for you, can you please send me a private message with your account information (name on account, address, account number and username).

 

Thank you


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We ask that you post publicly so people with similar questions may benefit.
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Official Employee

Re: I can’t set up my account because I keep getting directed to the WiFi page and not account

Hi Knucklz, apologies I was not able to help over private message, but please let us know if you have any questions in the future and we will gladly review for you.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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