Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,977

members

565

online

29,260

topics

Top

Help me Private Message Please

Regular Visitor

Help me Private Message Please

I've been asked to private message a Comcast employee, but am unable to figure out how.  I've searched all the help and support and even googled how, but to no avail.  It just does not seem to be an option for me Smiley Sad   Can anyone help me?  Thank you!

Bronze Problem Solver

Re: Help me Private Message Please

Try posting this in the thread where the employee asked you to PM him/her.  Sometimes they forget to turn private messages on.

Problem Solver

Re: Help me Private Message Please

It appears that the thread where that request was made has been locked.   :smileyconfused.  

Service Expert

Re: Help me Private Message Please


@rmarzock wrote:

I've been asked to private message a Comcast employee, but am unable to figure out how.  I've searched all the help and support and even googled how, but to no avail.  It just does not seem to be an option for me Smiley Sad   Can anyone help me?  Thank you!


Return to your original message here.  I have given you instructions on how to send a Private Message to ComcastJoeTru.

 

Closing this thread.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 3 replies
  • 275 views
  • 3 kudos
  • 4 in conversation