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Can't upgrade or manage my plan online

New Poster

Can't upgrade or manage my plan online

Can't upgrade or manage my plan online it says error and to call them. This has happened since I started services last summer. Any Help?

 

Bronze Problem Solver

Re: Can't upgrade or manage my plan online

Admin1

Re: Can't upgrade or manage my plan online

Hi tdzilla76 -- We can help you manager your plan here due to the ongoing issue with online plan management. What changes are you looking to make?


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New Poster

Re: Can't upgrade or manage my plan online

I was looking to see how much of an increase my bill would be if upgraded to the next tier up for tv channels.

New Poster

Re: Can't upgrade or manage my plan online

Stlll did not hear back from you

Admin1

Re: Can't upgrade or manage my plan online

tdzilla76 -- I'll need to review your account to answer that question. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I'll review pricing in your area for upgrading.

 

Click my name (ComcastZach) and click Private Message Me. 


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We ask that you post publicly so people with similar questions may benefit from the conversation.
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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
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