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Can't manage your account online? Getting an error?

Cable Expert

Can't manage your account online? Getting an error?

Getting this error? 


We're sorry, it looks like you'll need some help completing your order.

Please call us at 1-877-680-7173 and we can help.


 It's a known issue.

 

It's inconvenient, but it's nothing nefarious. They have been making some changes to their system and have been working the kinks out. It's a critical system so they need to make sure it's working properly before it goes live.

 

If you don't want to call, an employee can help you -- no pressure. 😎 All you need to do is start your own topic in the customer service forum.

 

Comcast expects the repairs to be completed in early 2018. 

 

Last update 1/20/18 by nerdburg




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