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Can I go back to the old homepage layout?

New Poster

Can I go back to the old homepage layout?

Can I go back to the old homepage layout of Xfinity? I absolutely hate the new one! It's confusing and I hate having so may videos. I don't watch them. If I cant, I guess Xfinity will no longer be my homepage...

Frequent Visitor

Re: Can I go back to the old homepage layout?

I hated it too. I called Comcast, and of course the tech had no idea what I was talking about. Strangely, when I opened up Comcast the following day the old, familiar home page was there!

I did look at the setting, and it said Comcast Lite. Don't know what the problem was. Now the stupid email is different! Why can't they give us the option to leave it alone?

Hope your issue was solved

New Poster

Re: Can I go back to the old homepage layout?

Yes... My homepage returned also. So far, (knock on wood), my email is ok. Hopefully, the homepage was just a blip and will stay as is.. If they are determined to change something, they should just give us the option to layout our own. (I would get rid of a lot of sections lol) Smiley Wink

Regular Visitor

Re: Can I go back to the old homepage layout?

As typical, the question: How do I change back to the old Comcast Home Page, was never answered. Practically every forum I go to users constantly repeat the question and seldom reveal the answer. What good is just repeating the question? How about this:

 

Section 1- Identify the problem with a question.

Section 2- Suggest solutions, step-by-step, to the question if you know it.

Section 3- Commentary on the question and solutions suggested. 

Bronze Problem Solver

Re: Can I go back to the old homepage layout?


jcdudek wrote:

As typical, the question: How do I change back to the old Comcast Home Page, was never answered. Practically every forum I go to users constantly repeat the question and seldom reveal the answer. What good is just repeating the question? How about this:

 

Section 1- Identify the problem with a question.

Section 2- Suggest solutions, step-by-step, to the question if you know it.

Section 3- Commentary on the question and solutions suggested. 


Here's the answer (you won't like it).  Comcast has stated that if you've been migrated, you can't go back.  The new page is now the new "norm".

 

However!  Nothing says you have to stay with Comcast's offerings. You can find another page that suites your needs, and switch to that.  Once you find it, let us know, and we'll help you switch.

Regular Visitor

Re: Can I go back to the old homepage layout?

go to recovery on your computer and recover to earlier date

Service Expert

Re: Can I go back to the old homepage layout?


nhdonna wrote:

go to recovery on your computer and recover to earlier date


This is wrong information and has nothing to do with the rollout of the new Xfinity homepage.




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Regular Visitor

Re: Can I go back to the old homepage layout?

Can I also go back to the old home page layout? Do not like the new one at all.

Regular Visitor

Re: Can I go back to the old homepage layout?

I did the recovery thing and I still have the new home page. I Hate it.

 

New Poster

Re: Can I go back to the old homepage layout?

I just HATE the new email, it make everything much harder.  Even attaching pictures to send to someone is not easy like it used to be.  The new email is really a pain.

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