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Brand New Customer -- Can't Sign Into My Account

New Poster

Brand New Customer -- Can't Sign Into My Account

Just submitted an order for Xfinity Internet today, paid the fees and am now trying to access "My Account." I have been getting errors with signing in across the entire site, and can't even access the chat for help because of a "failure to sign in" ... makes a lot of sense (NOT).

 

Can someone from Xfinity please help me with this issue? I am brand new and so far... not so good. 

 

Thanks,

John

New Poster

Re: Brand New Customer -- Can't Sign Into My Account

Really hoping I can get some assistance on this... I don't even know if my ordered was properly submitted or not! I can't confirm anything if I can't even view My Account for the first time. Smiley Sad

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