Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,136

members

1,467

online

29,279

topics

Top

Adding a contractor to your account

Regular Visitor

Adding a contractor to your account

I am overseas and am having a whole new house system installed at my home in the states.  The company that is doing this will need access to my account (temporarily) by adding some features and boxes etc.  I can’t call an 800 number from Australia to ask this question or add them. Is it possible to add them to my account for let’s say 60 days whitest they do the install and retrieve boxes and services etc?

Admin1

Re: Adding a contractor to your account

Hi shellbelldell -- I can help add an authorized user to your account. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I will also need to know the name of the person you want authorized on your account.

 

Click my name (ComcastZach) and click Private Message Me. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 272 views
  • 0 kudos
  • 2 in conversation