Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,749,063

members

9

online now

1,907,286

discussions

Back to Top

Re: Return failed to process

New Poster

Re: Return failed to process

I have the same issue. I sent back the phone in perfect condition, it even had the original phone screen protector on it and they charged me for it. This company is full of crooks I will steer clear of them in the future. 

Official Employee

Re: Return failed to process

 

SomeGuy75, if you send me your account number, full name and address via private message, I can check on the status of your return. 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon