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Re: Iphone X ship?

Regular Visitor

Re: Iphone X ship?

I’m on the same boat. Ordered on 28/10 and still waiting for confirmation. The dashboard shows order placed and 11/24 as delivery date. Any thoughts? Did you guys call to XM customer service and as we’d the security questions?
Official Employee

Re: Iphone X ship?

 

sebacantero, I can check on the status of your order. Please private message me your account number, address and full name for help. 




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Regular Visitor

Re: Iphone X ship?

Sent!
Regular Visitor

Re: Iphone X ship?

I ordered on 10/27 and the delivery date is still 11/24. Can you please check the status of my order as well? Will PM you the details. Thanks!

Official Employee

Re: Iphone X ship?

 

sebacantero, your order shipped. I sent you the tracking info via private message. Post again if you need anything else. 




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
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Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Iphone X ship?

Hello I placed my order on 11/10 and I got a email today talking about my order was just placed today and I am very confused. It says that it should be here in 2 days but I did not receive a email tracking number yet.